A private knowledge assistant for training libraries
Hundreds of hours of recorded, customer-specific technical training, and no good way to search any of it. Uploading it to a cloud platform was not on the table, so we built our own.
We provide a lot of project-specific technical training. Most of it is recorded. And at some point we had a problem. Hundreds of hours of recorded training sessions, valuable, customer-specific, deeply technical content, and no good way to search through any of it.
Uploading to a cloud platform was not on the table. These recordings contain proprietary customer information. So we decided to build our own solution to manage meeting recordings better.
We built a private knowledge assistant
- An application that automatically ingests training or meeting recordings and transcribes them
- Transcriptions are fed into a private, on-premise AI engine running entirely on hardware we own and control
- Each customer's knowledge base stays completely isolated
- Engineers get instant answers in plain English over a secure connection with access control
- No cloud. No data sharing. No cross-customer contamination
The user experience is simple by design. An engineer opens a clean browser interface and can:
- Browse all available recordings by session
- Read or search the full transcript of any session
- Or just ask a plain English question, "What's the procedure for creating a new object template?", and get a direct, sourced answer in seconds
From dropping an MP4 file into a folder to having a fully queryable private AI, the entire pipeline runs on infrastructure we built and hardware we control, 100% of the time.
If your team is sitting on a library of proprietary training content and struggling with the same searchability problem, or if you would like to explore what a private AI knowledge base could look like for your operation, we would love to talk.