# Privacy Policy

Last updated: May 25, 2026

Performance Information Technologies ("PIT," "we," "us," "our") respects the privacy of visitors to our website and customers of our products and services. This Privacy Policy describes what information we collect, how we use it, and your choices regarding that information.

# Who we are

Performance Information Technologies is a Washington State limited liability company providing systems integration, software, and consulting services to industrial and utility customers in the United States and Canada. You can reach us at 7345 164th Ave NE, #145-190, Redmond, WA 98053, USA or by mail at [email protected].

# Information we collect

We collect information in the following ways:

Information you give us directly. When you contact us through our website, request a quote, sign up for our services, or purchase our software products (such as Process Alert or Process Logbook), we collect the information you provide — typically your name, email address, company name, phone number, and any details you include in your message.
Information collected automatically. When you visit our website, our systems and our hosting providers automatically log standard technical information, including your IP address, browser type and version, the pages you visit, the date and time of your visit, and the referring site. This information is used to operate the website, monitor performance, and investigate security issues.
Cookies and similar technologies. Our website uses cookies and similar technologies for site operation, analytics, and — where applicable — to remember preferences. You can disable cookies in your browser, though parts of the site may not function as expected.

# How we use information

We use the information we collect to:

Respond to inquiries and provide the products and services you request.
Operate, maintain, and improve our website and software products.
Communicate with customers about their accounts, service updates, and relevant product information.
Comply with legal obligations and protect the security and integrity of our systems.

We do not sell personal information. We share information only with:

Service providers who help us operate our business (such as email, hosting, analytics, and payment processing providers), who are contractually required to protect the information and use it only for the services they provide to us.
Law enforcement or other parties when required by law, subpoena, or to protect our legal rights.
Successor entities in the event of a sale, merger, or reorganization of our business.

# Data retention

We retain personal information for as long as necessary to provide services, comply with our legal and contractual obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it using reasonable measures.

# Your choices and rights

Depending on where you live, you may have rights regarding the personal information we hold about you — including the right to access, correct, delete, or receive a copy of that information, and the right to opt out of certain uses. To exercise any of these rights, contact us at the email address listed above. We will respond within the timeframe required by applicable law.

Residents of California, other U.S. states with privacy laws, the European Union, the United Kingdom, and Canada may have additional rights under local law. We honor these rights where they apply.

# Security

We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, but we work to protect customer information consistent with industry practice for a business of our size and scope.

# Children's privacy

Our services are directed to business customers and not to children. We do not knowingly collect personal information from children under 13.

# Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date at the top. Material changes will be communicated to active customers by email where appropriate.

# Contact us

If you have questions about this Privacy Policy or how we handle information, contact us at:

Performance Information Technologies